Lens2cart.com, operated by Omni Reach, is a private limited company incorporated under applicable laws. The registered office is located Nairobi, Kenya. Lens2cart.com is an internet-based content and e-commerce platform that facilitates the purchase of eyewear and related products. These Terms and Conditions (hereinafter referred to as “Agreement”) govern the use of Lens2cart’s website, mobile application, and services by any visitor or registered user (hereinafter referred to as “End User,” “You,” or “Your”)

2. Policy for NDNC

By using the website and/or registering on Lens2cart.com, you authorize us to contact you via email, phone call, or SMS to offer our services, share product information, or provide promotional offers from the website and associated third parties. For these purposes, personally identifiable information may be collected. This authorization applies even if you have registered under DND, DNC, or NCPR services. You agree to receive such communications for up to 45 days from the date of your registration with Lens2cart.com.

Lens2cart.com collects personally identifiable information, including your first name, last name, contact number, email, date of birth, and gender when you register for an account or utilize certain services. By registering, you also authorize us to send SMS/email alerts related to your login details, service updates, or promotional communications.

If you do not agree with these terms and policies, the purchase of any product or service through our website or mobile application is prohibited. Continued use of the website, mobile application, or services constitutes acceptance of the terms and conditions, including future updates.

• Modify or copy the materials
• Use the materials for any commercial purpose
• Attempt to reverse engineer any software
• Remove any copyright or proprietary notations
• Transfer the materials to another person

3. Acceptance of Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. By accessing Lens2cart.com, you agree to be bound by the terms and conditions outlined below. Lens2cart reserves the right to amend these terms at its sole discretion, with such amendments duly notified on the website. If you disagree with these terms, we request you not to access or use the website or services.

By using this website, whether as a registered user or visitor, you acknowledge that you are legally permitted to enter into contracts under the prevailing laws. If you are a minor or otherwise not legally permitted to enter into contracts, you may only use our services under parental supervision.

By accepting this Agreement, you represent that you have the authority to bind any entities, individuals, or third parties you may represent to these terms. Lens2cart.com provides its services solely for purchasing original products, such as eyewear, watches, and accessories, from reputed brands. Lens2cart.com does not provide certifications, warranties, or professional advice and offers the website only for informational purposes.

Unauthorized use of this website, including misuse of passwords or unauthorized access to the system, is strictly prohibited. You acknowledge that Lens2cart.com may disclose information you provide to affiliates, authorized third parties with your permission, or as legally required.

By continuing to use the website, you consent to monitoring, tracking, and recording of your activities for security and compliance purposes. Additionally, you agree to remain informed of the current version of the Terms and Conditions and accept revisions posted on the website.

Jurisdiction

This Agreement is governed by the laws of Kenya. Any disputes arising from the use of this website shall fall under the exclusive jurisdiction of the courts in Kenya.

4. General Terms and Conditions

Returns and exchanges of products will be processed within 14 days from the date of delivery.

By choosing this offer, the customer confirms that they have read and understood these detailed Terms and Conditions and agree to be bound by them.

Any individual who avails this offer does so based on their independent inquiry, investigation, and analysis. They shall not hold Lens2Cart.com, its employees, directors, representatives, or affiliates responsible for any loss arising from or related to the sale, whether due to statements or omissions herein.

Lens2Cart.com reserves the right to amend or modify these terms (including prices) without prior notice.

These Terms and Conditions are governed under the laws of Kenya. All disputes will be resolved under the exclusive jurisdiction of Kenyan courts.

The company reserves the right to change product images and specifications without prior notice.

For more information or queries, please contact [email protected] or call +254700000000.

Note: The terms of use on Lens2Cart.com’s website are also applicable.

5. T&C for Lens2Cart Points (L2C Points) and Lens2Cart Points+ (L2C Points+)

General Terms for Lens2Cart Points

Lens2Cart Points terms are applicable to discounts provided. Specific terms for individual offers will be mentioned under product listings or communicated separately as part of these terms.

Redemption of Lens2Cart Points will always be limited to a defined percentage/ amount of the total order value, as specified in the product listings.

Offer is valid once per user during the promotional period.

Lens2Cart Points+

Customers must have an active Gold Max Membership to avail of the Gold Max Membership Discount.

Customers receive 10% Lens2Cart Points+ on their first purchase and 5% Lens2Cart Points+ on subsequent purchases during the validity of the Gold Membership.

Lens2Cart Points+ validity is 364 days or the expiry of the Gold Membership, whichever comes first.

Redemption of Lens2Cart Points+ is capped at KES 5,000.

Lens2Cart.com reserves the right to modify or terminate these terms, the membership, or offers without prior notice.

Products Eligible for L2C Points and L2C Points+

The offer applies to selected products across specific categories on the platform. Eligible products will be listed on the product page.

6. MDescription of Service and Products

Lens2Cart.com offers you the opportunity to purchase eyewear, including spectacles and contact lenses, from high-quality manufacturers and retailers. Upon placing an order, the company will ship the product and collect payment for the service. Product images, descriptions, and colors displayed on the website are for guidance. Variations may occur due to differences in monitor settings.

7. Your Obligations Regarding Products

By ordering products on the website, you agree to the following: You have a valid written prescription for prescription glasses or lenses. You authorize the company to contact your doctor to verify the prescription if needed.

Any additional costs due to incorrect information provided by you, such as wrong delivery addresses, will be borne by you.

All information provided by you, including contact and payment details, is accurate and belongs to you.

You have reviewed the product description and agree to the conditions of sale provided.

For further assistance, you can reach out to [email protected] or call +254745000000.

8. INFORMATION REQUIRED FROM YOU

By agreeing to register as a member and avail services through our website, we will request certain basic information for registration. Once you provide these details, we may ask for additional information to deliver the requested services. However, we will never request personal information or identity disclosure beyond what is necessary. All provided information will be treated as private and confidential, as outlined in our Privacy Policy and Security clause below.

In compliance with this policy, we disclose to our users the use of third-party technology (TC) for data collection and ensure adherence to all applicable laws and regulations, including screen recording sessions within the scope of the Lens2cart Android app (specific version details will be provided if applicable). TC Inc. offers a software development kit for recording and analyzing user behavior in mobile apps. We confirm that no sensitive data will be shared with TC. TC’s handling of customer data complies with its privacy policy, available at www.TC.com/privacy, which may be updated from time to time

Email: [email protected]
Phone: (555) 123-4567
Address: 123 Business Street, City, State 12345